Some support materials for this course are available for download from the links below.

Delivering centres please remember that these are only support documents covering the basics and give ideas for unit activities.  They are not intended as comprehensive off the shelf teaching packs.

Enquiries relating to approval to deliver any course should be made to the Scottish Qualifications Authority.

Please note: Class sets of the packs are no longer available from the printer (Elanders Hindson).

Intermediate 2

These support materials were produced with assistance from the European Social Fund.

Planning and Implementing

• Planning and Implementing an Event (September 2008) (807.82 kB)
• Planning and Implementing an Event (September 2008) (8.72 MB)

Course Guidance and Employability Skills

• Course Guidance and Employability Skills (August 2008) (979.14 kB)
• Course Guidance and Employability Skills (August 2008) (3.56 MB)

Storing, Replenishing and Displaying Stock

• Storing, Replenishing and Displaying Stock (August 2008) (942.52 kB)
• Storing, Replenishing and Displaying Stock (August 2008) (1.15 MB)

Working in Retail

• Working in Retail (August 2008) (1.13 MB)
• Working in Retail (August 2008) (1.31 MB)

Satisfying Customer Needs

• Satisfying Customer Needs (August 2008) (898.52 kB)
• Satisfying Customer Needs (August 2008) (8.13 MB)